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REPAY TERMS AND CONDITIONS

OVERVIEW:

RePay is a Financial-Tech company dedicated to serve its stakeholders with a software that is easily and widely accessible to all.

Users are solely responsible for all of the terms and conditions of the transactions conducted with customers, including, without limitation, terms regarding payment, returns, warranties, shipping, handling, transportation, storage, insurance, fees, applicable taxes, and receipts, all of which must be in accordance with applicable law.

DISCLAIMER:

By clicking “I Accept”, or by downloading, installing, accessing or using our services, you agree that you have read and understood the terms and conditions of our services. Further, you agree that you are bound by our data security and privacy policy and represent that you have the authority to enter into these terms personally or on behalf of the entity that you represent. If you do not agree or do not authorize any of the terms as stated in our Terms and Conditions, then you are prohibited from using our products and services. Your use of our products and services constitute an agreement and you are hereby bound by the terms and conditions set forth by our company - RePay.

Further, pursuant to applicable laws, we and our Merchants, licensors and suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you will create any warranty or guarantee other than those expressly stated herein.

Our Company, our merchants and partners do no warrant nor commits to make any representations regarding the use or the results of the use of our payment system, site or platform in terms of correctness, accuracy, reliability or otherwise. You confirm and agree that your usage, access or information and date obtained through our platform is at your own risk and discretion as such, you are solely responsible for any breach or damages thereof as a result of such download or use of data.

DEFINITION OF TERMS:

REPAY – refers to a corporation duly organized and existing under the laws of the Philippines, with office address at 804 CTP Alpha Tower, Investment Drive, Madrigal Business Park, Brgy. Alabang Muntinlupa City.

AGENT/S - refers to a duly registered individual or establishment authorized by RePay to provide any or all of the Services, as defined under these Terms and Conditions.

PLATFORM – refers to the services and features provided by Repay for digital payments and financial services application with a biller/merchant that may be accessed and used by the AGENT through web or mobile application formats.

PARTY or PARTIES – refers to either RePay or AGENT, or both.

LIMITATIONS ON OUR LIABILITY:

  • The availability and proper functioning of our website and mobile application are dependent on many variable circumstances, including but not limited to, location, mobile network availability and signal strength, proper functioning of hardware, software and the device, and we shall not be liable for any loss or damage that may result directly or indirectly from any unavailability or improper functioning of the website or mobile app for any reason.
  • You affirm and accept that there are risks when using internet as a reliable means of communication and should you decide to communicate and use of our payment platforms, you should do that entirely at your own risk and without any liability from us.
  • You are responsible for the accuracy and correctness of all information and details entered through our platforms. As such, we are not responsible to verify or further refer the correctness of such information.
  • You are responsible for the accuracy and correctness of all information and details entered through our platforms. As such, we are not responsible to verify or further refer the correctness of such information. Our Company, our merchants and partners do no warrant nor commits to make any representations regarding the use or the results of the use of our payment system, site or platform in terms of correctness, accuracy, reliability or otherwise. You confirm and agree that your usage, access or information and date obtained through our platform is at your own risk and discretion as such, you are solely responsible for any breach or damages thereof as a result of such download or use of data.
  • You accept that we will not be liable for any delay or non-payment if it was caused by an error on the details of the beneficiary or failure to identify the beneficiary or delay or failure to act by the receiving party.
  • We do not represent or warrant that our payment platforms will be (a) available to meet the requirements; (b) uninterrupted and no delays; (c) free from failures, errors or omissions or loss of transmitted information; or (d) free from viruses or other contaminating or destructive properties that can damage your device’s operating system.
  • You accept that we will not be liable to you or any other person for any negligence, breach, misrepresentation, claim, delay, expense damage or any other liability including legal cost, any loss however caused and irrespective of whether any claim is based on the loss of profit, business revenue, investment, goodwill, interruption of business or anticipated savings or loss of data which arises from (i) our acting or failing to act upon any of your instructions; (ii) any error contained in the information you have provided through our platforms; (iii) access or use of our platforms in the manner or purpose not authorized by us or by you; (iv) malfunction or breakdown of access to our platforms; and (v) any events beyond our control.
  • You free our Company, its officers and directors from liability from any damages arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, los of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

PROHIBITIONS:

In accessing and using our platform, services, application and website, you agree not to:

  • use or access RePay’s platform, services, application and website to facilitate or support any act or omission by any party that violates or breach these T&Cs or any laws in any jurisdiction, including but not limited to rules and regulations relating to anti-money laundering, illegal gambling activities, fraud, or funding of terrorist organizations, among others;
  • violate, transgress or infringe our or any third party’s intellectual property rights;
  • intentionally interfere with or damage operation of our payment platforms or any other user’s enjoyment of them, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file with contaminating or destructive features;
  • use our platforms in a manner that results in or may result in complaints, disputes, reversals, chargebacks, fees, fines, penalties and other liability to us, a third party or you;

DATA SECURITY AND POLICY

We at RePay are committed in protecting the rights to data privacy of all our partners, stakeholders and end-users by introducing our own technology that protects all data from breach or transgression. In addition to such, our own Data Security Policy is implemented and in place to ensure that our Company is at par with the minimum required standard as commanded and mandated by the law.

INTELLECTUAL PROPERTY

The software, program, technology, application, website, web designs, web framework, designs, images, writings, files, data and information that are indicated in our website and mobile application are all legally owned by the Company. As such, any use, reproduction, replication or alteration thereof is strictly prohibited.

TERMINATION OR CESSATION OF USE

The Company reserves the right to terminate, delete or suspend your account and limit or prohibit your access to our website or mobile application immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you have violated any provision of these T&Cs. Upon termination, your right to use our website or mobile application will immediately cease.

GOVERNING LAW AND VENUE OF DISPUTE

These T&Cs shall be governed by Philippine laws including its pertinent rules and regulations. If any provision of these T&Cs is held by any competent authority to be invalid or illegal or unenforceable, in whole or in part, the validity, legality or enforceability of the other provisions and the remainder of the provision in question shall not be affected. Any dispute or controversy arising from these T&Cs shall be lodged exclusively in the courts of Muntinlupa City.

Inquiries and Concerns

For any other inquiries or concerns about our Terms and Conditions, you may send your inquiries at

solutions@repay.ph

contact us

Message

solutions@repay.ph

Call

(+63)920-905-8875

Location

Unit 804, CTP Alpha Tower Investment Drv., Madrigal Business Park, Brgy. Ayala Alabang, Muntinlupa City National Capital Region (NCR), 1781

RePay.ph is regulated by the Banko Sentral ng Pilipinas. All trademarks pertaining to RePay.ph are owned by RePay Digital Solutions. All rights reserved © 2024.